Privacy Policy
Last Updated: June 2026
At SaleTale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
SaleTale is an ecommerce company that provides practical and problem-solving products to customers across Bangladesh.
Business Information
SaleTale
House 360 (Ground Floor), Road 5
Baridhara DOHS, Dhaka 1206, Bangladesh
Website: www.saletale.com
Email: hello.saletale@gmail.com
Phone: +8801318170301
2. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Order Information
- Payment Information (processed securely through authorized payment providers)
Device & Technical Information
- IP Address
- Browser Type and Version
- Device Information
- Time Zone
- Website Activity and Usage Data
- Pages Visited
- Referral Sources
Customer Support Information
When you contact us, we may collect information necessary to assist you, including order details and communication records.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Verify transactions
- Communicate regarding orders and deliveries
- Provide customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized activities
- Send promotional offers, updates, and marketing communications (where permitted)
- Comply with legal obligations
4. Payment Information
SaleTale does not store your complete credit card, debit card, or mobile banking credentials on our servers.
Payments are processed through trusted third-party payment gateways that maintain their own security and privacy standards.
5. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, including:
- Delivery and logistics partners
- Payment service providers
- Website hosting providers
- Analytics and marketing platforms
- Customer support providers
- Government or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Deliver relevant advertisements
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
7. Marketing Communications
We may send promotional messages, offers, newsletters, and product updates via email, SMS, or other communication channels.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly at hello.saletale@gmail.com
Transactional messages related to orders may still be sent even if marketing communications are disabled.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
10. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us immediately so that we can remove the information.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing activities
- Request information regarding how your data is used
To exercise any of these rights, contact us at:
12. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices or content of those third-party services. We encourage users to review their respective privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Updated versions will be posted on this page with the revised effective date.
Continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
SaleTale
House 360 (Ground Floor), Road 5
Baridhara DOHS, Dhaka 1206, Bangladesh
📞 +8801318170301