Terms of Service
Last Updated: June 2026
Welcome to SaleTale. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.
By accessing, browsing, or purchasing from SaleTale, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Company Information
SaleTale
House 360 (Ground Floor), Road 5
Baridhara DOHS, Dhaka 1206, Bangladesh
Website: www.saletale.com
Email: hello.saletale@gmail.com
Phone: +8801318170301
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
We reserve the right to refuse service, suspend accounts, or cancel orders if we believe these requirements are not met.
3. Products and Services
SaleTale offers products for sale through its online store.
We strive to ensure that product descriptions, specifications, pricing, and images are accurate. However:
- Product colors may vary depending on device displays.
- Minor variations in appearance, packaging, or specifications may occur.
- We do not guarantee that all information is completely error-free.
We reserve the right to modify, discontinue, or replace products without prior notice.
4. Pricing and Availability
All prices displayed on our website are listed in Bangladeshi Taka (BDT).
SaleTale reserves the right to:
- Change prices at any time without prior notice.
- Correct pricing errors.
- Limit quantities available for purchase.
- Cancel orders affected by pricing or inventory errors.
If an order is canceled after payment has been received, a full refund will be issued.
5. Orders and Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to reject, cancel, or limit any order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraud
- Incorrect customer information
- Violation of these Terms
An order is considered accepted only after confirmation and processing by SaleTale.
6. Payment
We accept approved payment methods available on our website, including:
- Cash on Delivery (COD)
- Mobile Financial Services
- Debit Cards
- Credit Cards
- Online Payment Gateways
Customers are responsible for providing accurate payment information.
SaleTale reserves the right to cancel transactions suspected of fraud or unauthorized activity.
7. Shipping and Delivery
We aim to deliver orders within the estimated delivery timeframe communicated during checkout.
Delivery times may vary due to:
- Location
- Weather conditions
- Courier delays
- Public holidays
- Events beyond our reasonable control
SaleTale shall not be liable for delays caused by third-party delivery providers.
Ownership and risk of products pass to the customer upon successful delivery.
8. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
By placing an order, you acknowledge and agree to the terms outlined in that policy.
For return-related inquiries:
Email: hello.saletale@gmail.com
Phone: +8801318170301
9. User Accounts
If you create an account with SaleTale:
- You are responsible for maintaining account confidentiality.
- You are responsible for all activities conducted under your account.
- You must provide accurate and current information.
We reserve the right to suspend or terminate accounts involved in suspicious, fraudulent, or abusive activity.
10. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Interfere with website security or functionality.
- Upload viruses, malware, or harmful code.
- Attempt unauthorized access to our systems.
- Use automated tools to scrape or collect website data.
- Submit false or misleading information.
- Infringe on intellectual property rights.
Violation of these terms may result in account suspension, order cancellation, or legal action.
11. Intellectual Property
All content on the SaleTale website, including but not limited to:
- Logos
- Product images
- Graphics
- Website design
- Text
- Branding materials
is owned by or licensed to SaleTale and protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.
12. User Content and Reviews
Customers may submit reviews, comments, suggestions, or other content.
By submitting content, you grant SaleTale a non-exclusive, royalty-free, worldwide license to:
- Use
- Reproduce
- Display
- Publish
- Modify
such content for marketing, operational, and promotional purposes.
We reserve the right to remove content that is unlawful, abusive, misleading, defamatory, or otherwise inappropriate.
13. Disclaimer of Warranties
To the fullest extent permitted by law:
- The website is provided on an "as is" and "as available" basis.
- We make no guarantees regarding uninterrupted access.
- We do not guarantee that the website will always be error-free or secure.
- Product results may vary based on individual usage.
Except where required by law, all warranties, whether express or implied, are disclaimed.
14. Limitation of Liability
To the maximum extent permitted by law, SaleTale shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss
arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
15. Force Majeure
SaleTale shall not be liable for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government actions
- Labor disputes
- Internet outages
- Transportation disruptions
16. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in that policy.
17. Termination
We reserve the right to suspend or terminate access to our website, services, or accounts at any time if:
- These Terms are violated.
- Fraudulent activity is suspected.
- Required by law.
Termination does not affect rights and obligations that arose before termination.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
19. Changes to These Terms
SaleTale reserves the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on our website.
Continued use of the website constitutes acceptance of the revised Terms.
20. Contact Information
For questions regarding these Terms of Service, please contact:
SaleTale
📍 House 360 (Ground Floor), Road 5, Baridhara DOHS, Dhaka 1206, Bangladesh
📞 +8801318170301